💬
×

Chat with Us

Credencer Technologies

We build responsive websites that look stunning on every device.

Our client is a leading manufacturer of water treatment solutions based in India, known for its innovative and efficient systems. With rising demand, the company faced complex operational challenges across various locations and heavily relied on technology and server infrastructure for key business functions such as:

Manufacturing Icon

Manufacturing Operations

Streamlining production with robust infrastructure.

Development Icon

Product Development & Engineering

Ensuring innovation with stable and secure systems.

CRM Icon

CRM Systems

Managing customer relationships effectively.

Data Icon

Data Storage

Supporting project management and database needs.

As the company's operations scaled up, they needed a more powerful, secure, and high-performing system to support their growth trajectory.

Scaling the client's business came with some critical challenges in relation to its existing server infrastructure:

Outdated Systems

The client used legacy servers, which weren't suitable for the growing demands of the client. This system had slowed down many times, lost some percent of efficiency, and could not support more new applications and tools.

Security Vulnerabilities

Older infrastructure made the client's servers more susceptible to cyber attacks. Outdated security protocols left the business exposed to various attacks and data breaches.

Frequent Downtime

The old systems resulted in periods of unplanned downtime and, hence, caused operational disruptions. This impacted the day-to-day operations, customer service, and even timelines.

Scalability Issues

The infrastructure was mostly limited; thus, the firm was unable to scale up efficiently since they failed to grow their operations by embracing new technologies as fast as they needed.

Solution

Based on the infrastructure and the requirements of the client’s business, our team developed a comprehensive endpoint protection system that overcame all issues. The solution ensured smooth security integration across a multi-store environment without disrupting daily activities.

Our Team

Credencer Technologies assembled a cross-functional team for this project, led by a project manager who coordinated with our client and team to align our solutions with the client’s goals and ensure smooth execution. The project was assigned to a team of business analysts, security architects, endpoint protection specialists, DevOps engineers, and compliance specialists for successful project execution and delivery.

Project Manager

Coordinated with the client and team to ensure project alignment and smooth execution.

Business Analysts

Analyzed client requirements and provided insights to align our solution with business goals.

Security Architects

Designed a secure infrastructure tailored to client needs across all environments.

Endpoint Protection Specialists

Ensured endpoint protection for seamless security across all multi-store environments.

DevOps Engineers

Integrated solutions efficiently within the existing infrastructure, maintaining reliability.

Compliance Specialists

Ensured all solutions met regulatory standards and compliance requirements.

Key Features of the Solution by Credencer Technologies

🔍

Real-time Threat Detection and Prevention

We installed an advanced endpoint protection solution that relentlessly protected against malware, ransomware, and potential data breach threats. Each device, from the POS to back-office computers, was continuously monitored for suspicious activities and flagged for immediate action.

📊

Centralized Monitoring and Management

Our client’s IT team gained complete visibility and control over all connected devices with a centralized management console, enabling real-time monitoring, rapid threat response, and continuous oversight to reduce vulnerabilities.

🔗

Smoother Integration

The installation was performed during off-peak hours to limit downtime, ensuring no interruptions. The lightweight software maintained system performance, enabling seamless integration without affecting business operations.

🌐

Remote Control

Our centralized remote management system allowed the client’s IT team to push updates, manage configurations, and ensure consistent security across all store locations, all from a central console.

📜

Compliance with Industry Standards

The solution ensured compliance with PCI-DSS security standards, preventing unnecessary fines and protecting sensitive customer payment information by meeting all regulatory requirements.

💡

Advanced Threat Intelligence

Cloud-based threat intelligence kept the client’s defenses updated against emerging cyber threats, providing a proactive stance on security and positioning the client to counter new and evolving attacks effectively.

"Our client experienced immediate cybersecurity improvements, including the following key benefits"

  • Protection and Prompt Response to Threats on Time

    Immediately after the endpoint protection system, our client was able to detect and neutralize cyber threats right when they occurred. The chances of security breaches drastically shrunk.

  • Improved Visibility and Control

    Centralized monitoring allowed our clients' IT team to have full oversight of the security status of all devices. They were able to respond faster to incidents, leading to overall better management of their security infrastructure. .

  • Business Continuity

    The system was lightweight in terms of endpoint protection; hence, there was no slowdown. There was less interference with regular activities and customers did not complain of lack of unbroken services as they had with other systems.

  • Remote Device Management

    The ability to remotely manage security updates and configurations saved time and effort of the IT team of our clients while maintaining a high level of security across all their stores.

  • Regulatory Compliance

    The retail chain achieved full PCI-DSS compliance, hence protecting customer data from unauthorized access and resultant penalties.

Results

Security Icon

Better Security: Retail chain, within the initial days realized the overall security of their devices, in stores. .

IT Icon

Lower Work for IT: The remote management and centralized monitoring capabilities reduced the effort that the IT team had to do for maintenance and securing the devices.

Efficiency Icon

Efficiency in Operations: Smooth business performances did not have operational downtime or slowdowns and a high level of customer satisfaction was maintained. .

Compliance Icon

Regulatory Peace of Mind:Our client passed through all the set security standards, protecting customer data and eliminating any probable loss of reputation. .

Technologies and Tools Used

Symantec Icon

Symantec Endpoint Protection: Real-time detection against malware and ransomware.

Cisco Icon

Cisco AMP for Endpoints: Advanced malware protection with continuous monitoring.

Intune Icon

Microsoft Intune: Centralized remote device management for seamless updates.

Threat Icon

Threat Intelligence Feeds: Cloud updates on new threats to enhance defenses.

Compliance Tools Icon

Compliance Tools (Tenable, Splunk): Compliance with PCI-DSS and customer data protection.

Conclusion

Credencer Technologies' partnership with this kids' retail chain highlighted the critical importance of endpoint protection as a component of today’s increasingly digital business landscape. Through the implementation of an active, scalable, and secure solution, we helped protect our client's business against growing cyber threats while ensuring industry compliance.

Is your business protected from the risks of malware and ransomware? Let’s collaborate to create a custom endpoint protection solution that secures your operations.